General FAQs

Tired of being treated like a number? Sick of waiting for an update about your claim? Contact Polaris so that we can focus on your legal claim, and you can get back to your recovery.

Each case is different, but Polaris works hard to make sure that your case is finished as quickly as possible. Because you can only obtain lump sum compensation for your injuries once, the timing [...]

Polaris will make sure that you are not out of pocket when you win your claim. We do this in two ways: 1. We negotiate hard with the other side to pay the largest possible amount of your costs, [...]

When Polaris helps you to win your case, the other side (usually an insurer) will be required to pay a portion of your costs. The “gap” in fees not paid by the other side will be paid by you from [...]

This is highly unlikely. If you lose your case, Polaris won’t charge you for the work done on your claim. In the highly unlikely event that your case goes to Court and is unsuccessful, you [...]

Personal injury law is not straightforward, and your case is important. It is important that you get advice from a lawyer who specialises in the field so that your case can be investigated [...]

Getting legal advice is very important if you’ve been injured. The law is complex. The problem is that most lawyers don’t give advice to clients in plain English, making it sound more complex [...]

Perfect – let Polaris do the legal work to make sure that your entitlements are protected, while you focus on your health and treatment. And if you make a full recovery and no longer want to make [...]

It is important to get legal advice as soon as possible once you have been injured. There is likely to be valuable evidence which should be collected soon after an injury or accident. Also, [...]

Polaris gives you free initial advice about whether you have a potential claim for compensation. If we believe that you are unlikely to have a claim, we will give you that advice, and you [...]

Rest easy! At Polaris, we’ll be happy to visit you and give you free, no obligation advice in your home, hospital or another place you choose.

You don’t need money to get the best possible representation. We will give you free and clear initial legal advice – when and where you want it – and can then offer to act for you on a No Win No [...]