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Once your TAC claim is lodged and accepted, you can be eligible to receive medical benefits and loss of income payments very quickly.

Once you’ve lodged your claim with the TAC, they have 21 days to accept, reject or request for more information from you to help them make a decision.

If your claim is accepted, you will be entitled to medical and like payments straight away.

If your accident occurred on or after 14 February 2018, you’re no longer required to pay a medical excess. You need to make sure that your treating doctors and pharmacy are billing directly to TAC, rather than billing you.

If you are unable to go back to work as a result of your accident injuries, TAC can begin paying you for your loss of income once you provide them with the financial information that they need.

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