TAC Frequently Asked Questions
Get instant guidance navigating transport accident claims in Victoria from Polaris’s free and confidential Q&A bot. Ask questions at your own pace, without any pressure, knowing the information comes directly from our expert team.
TAC FAQ Tool
No Legal Advice:
The information provided by this bot is for general informational purposes only and does not constitute legal advice, counsel, or a substitute for professional legal services.
Limitations of AI:
While this AI system can assist in providing general information about the TAC process, it is not capable of assessing the specific details of your individual case or providing tailored legal advice.
This bot can only answer questions about the Victorian Transport Accident Compensation Scheme.
Data Retention and Information Sensitivity:
The information you provide to this bot is stored for up to 30 days for purposes such as improving response accuracy, troubleshooting issues, and ensuring service reliability. After this period, the data is permanently deleted.
Any data collected is used solely to generate responses to your inquiries and is not retained beyond the necessary timeframe. Please be cautious when sharing personal or sensitive information. This bot is not designed to handle confidential or sensitive data such as personal identification numbers, medical records, or financial information. For matters involving sensitive personal information, we recommend contacting TAC or a legal professional directly.
User Responsibility:
By using this bot, you acknowledge that you are responsible for the information you share and that you should not input any personal, confidential, or sensitive details unless specifically required for the purpose of your inquiry.